FAQ Category: Gadget Frequently Asked Questions

Your policy documents will be attached in your policy confirmation email. You can also access you policy documents at any time by logging into your

At CoverMy we never want to leave you without cover, so we’ll automatically renew your insurance unless you tell us otherwise. We’ll get in touch

If you have any issues with, or questions about, your account you can contact us on by calling 0208 6269 454 or emailing us at

You can cancel your policy within the first 14 days of the policy inception date, or upon receipt of your terms and conditions, whichever happens

Please visit our ‘Make a claim’ section of the website to find the relevant number and steps to take.

Unfortunately we are not able to change your level during the policy term. Please contact our customer service team on 0208 6269 454 or email admin@covermy.co.uk to

When you took out your cover with us we would of automatically created you an online account. You should of hopefully received an email with

Unfortunately at the moment you can’t amend your personal or cover details online. You will need to contact our customer service team on 0208 626

We realise that things can go wrong and there may be occasions when you feel that we have not provided the policy or service you