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If You cancel your recovery after initially calling us or you are not with the vehicle when an recovery operator arrives you will be charged
Unfortunately you are not covered in the event of accident, fire, flood, theft or act of vandalism. You’ll need to contact your motor insurer to
We do not cover locking within the insured vehicle, loss of, damage to or the failure to operate of any key or device used to
Unfortunately you are not covered in the event of accident, fire, flood, theft or act of vandalism. You’ll need to contact your motor insurer to
On motorways always use the Emergency telephones as these pinpoint your exact location. The Police may arrange for your recovery from the motorway. In this
Our claims process is easy and quick. In the event you need to make a claim you need to ring 01945 425307. It’s always important
Means a repair undertaken at the roadside by a recovery operator that will allow the vehicle to be driven safely but which will still need
You are permitted to make an unlimited number of claims during the term of you cover, apart from misfuelling which is limited to two per
Your policy documents will be attached in your policy confirmation email. You can also access your policy documents at any time by logging into your
We realise that things can go wrong and there may be occasions when you feel that we have not provided the policy or service you
